The center will enable a quicker response to requests to transfer patients from the West Bank to hospitals in Israel or Jordan

Date: 18/05/2011, 11:06 AM     Author: IDF (Zahal) Website

The Civil Administration is opening a call center that will operate 24 hours a day to handle urgent medical requests and provide coordination.

The center will enable a quick response to requests to transfer patients from the West Bank into Israel or Jordan. The center will also track the medical conditions of patients who were brought to Israel for care.

The center will be staffed by soldiers who took a course in coordination and liaison, training them in medical first response. The soldiers will be professionally subordinate to the Civil Administration’s Health and Welfare coordinator. They will be in communication with security forces, civil administration representatives, hospitals in Israel, Magen David Adom and the Red Crescent in order to provide optimal and professional care in real-time.

“This is an additional step we are taking in order to advance our foremost priority here at the Civil Administration – to save human lives and to administer the best possible health care,” said Dalia Bassa, the Civil Administration’s health and welfare coordinator. “During 2010, over 180,000 patients and their accompaniments were transferred for treatment in Israeli hospitals, in addition to 3,600 ambulance evacuations from the West Bank to Israel.”

Hospitals in Israel and the Palestinian Authority, as well as clinics and medical officials in the West Bank, have been notified about the new health service center.

The Coordinator of Government Activity in the Territories (COGAT) and the Civil Administration continue to be committed to improving the quality of life for the residents of the West Bank.